James A. Ray is a leading expert on the psychology and science of success. Having devoted two decades to studying success factors, he gives audiences advanced strategies for accelerating improvement in the areas of sales, leadership, team performance, and personal achievement. After leading AT&T's telemarketing operation, he applied his extensive sales and leadership background as a master consultant for the AT&T School of Business. He then aligned with the Stephen Covey Leadership Institute as a leading trainer. In his presentations, Ray makes people more eager than ever to tackle any challenge that confronts them...in every aspect of their personal and professional lives.